{"id":17750,"date":"2015-10-24T19:27:34","date_gmt":"2015-10-24T12:27:34","guid":{"rendered":"http:\/\/beawelry.th.com\/?page_id=17750"},"modified":"2017-03-25T14:47:28","modified_gmt":"2017-03-25T07:47:28","slug":"warranty","status":"publish","type":"page","link":"https:\/\/www.beawelry.co.th\/en\/faq\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"
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Product Warranty<\/span><\/h2>\n\n\t\t<\/div>\n\t<\/div>\n
+<\/div>What is the Beawelry's jewelry warranty covered?<\/a>
Every jewelry product will come with a 1 year warranty counting from the date of your purchase. We will repair or replace the jewelry which found to be a defect caused by manufacturing faults for free of charges.<\/p>\n

Please retain your receipt, warranty card, credit card statement or tax invoice as the proof of purchased date to claim your warranty.<\/p>\n

The following situations are not covered in the warranty but may fall under the Repair & After Sale Service<\/u><\/a> section.<\/p>\n

*The warranty lapses in the case of incorrect usage, third-party repairs, and careless handling. The warranty does not cover wear and tear, wear part such as leather strap and satin ribbons, abuse or if the jewelry is damaged, for example during an accident.<\/p>\n

Silver tarnishing occurs naturally and therefore regular cleaning is required, and this is not covered in the warranty. To prevent your products from tarnishing please see the Jewelry Care & Information<\/u><\/a> section.<\/p>\n

Instruction for claiming warranty<\/strong><\/p>\n

Please follow the procedures below to complete your request and do not ship the product without our shipping instruction.<\/p>\n

Step 1.<\/strong> Please email our customer service team customer@beawelry.co.th<\/a>\u00a0with the following information.<\/p>\n